Job Description

Head of UI/UX - Role Description

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The Role

The Head of UI/UX will lead Anchanto's design vision and strategy, ensuring world-class user experiences across our B2B SaaS logistics solutions. The role combines strategic direction, team leadership, and operational excellence to deliver innovative, customer-centric products.


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Strategic Responsibilities

Define and implement the UX vision:

Develop a design strategy aligned with business goals and product roadmaps.

Translate complex problems:

Simplify supply chain challenges (e.g., real-time inventory tracking, network optimization) into intuitive design solutions.

Advocate for the user:

Champion user-centered design across the organization.

Drive innovation:

Leverage trends in AI, ML, and design technologies to enhance competitiveness.

Measure impact:

Establish UX KPIs to demonstrate design's effect on efficiency, error reduction, and satisfaction.
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Team Leadership & Management

Recruit, mentor, and lead a team of UI/UX designers and researchers (internal & external). Foster a collaborative, growth-oriented design culture. Define and implement UX processes, methodologies, and quality standards. Build and scale design systems for a consistent, scalable product experience.
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Operational Responsibilities

Manage the end-to-end design lifecycle: research, wireframing, prototyping, testing, and implementation. Lead user research to understand behaviors and pain points across supply chain roles. Collaborate cross-functionally with product, engineering, marketing, and customer-facing teams. Simplify complex data into clear, actionable visualizations and dashboards. Ensure designs are responsive, accessible, and optimized for diverse environments (e.g., warehouses, mobile devices).
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Product Responsibilities

Design for varied user contexts--from warehouse operators to managers. Develop strategies compatible with legacy systems while delivering a modern UX. Simplify multi-stakeholder processes using strong information architecture. Balance speed and quality in a fast-paced environment. Continuously measure, iterate, and improve designs for performance and usability.
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Essential Requirements

12+ years' experience in UI/UX design for global, digital-first companies. Exceptional portfolio showcasing design and storytelling. Expertise in tools such as Photoshop, Illustrator, Sketch, Figma. Proficiency in prototyping (Keynote, Flinto, Principle, Sketch). Understanding of front-end technologies (CSS/HTML, JavaScript, frameworks). Strong research skills with ability to turn insights into elegant customer experiences. Track record of solving large-scale problems with intuitive design. Excellent communication, storytelling, and presentation skills. Comfortable working independently and collaboratively in high-paced environments.
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Personal Attributes

Education:

Bachelor's or Master's in Design, Web Design, Interaction Design, UI/UX Design, Service Design, Information Architecture, HCI, Human Factors, or equivalent portfolio-based experience. Self-motivated, collaborative, and driven by group critique. * Proven ability to bring clarity to complex problems for diverse stakeholders.