Job Description

Job Title:

Head of Sales

Location:

Bangalore, Chennai

Department:

Sales

Reports To:

Founders & Directors

Type:

Full-Time

About Book Water Tech Pvt Ltd

Book Water Tech Pvt Ltd is a fast-growing player in the packaged drinking water industry, offering high-quality 20L bubble top cans and premium glass water bottles. Our mission is to deliver clean, safe, and eco-friendly water solutions through an innovative tech-enabled distribution network.

Role Summary

We are seeking an experienced, driven, and strategic

Head of Sales

to lead our dynamic sales team across B2B, Retail, and B2C verticals. This role involves building a high-performing team, driving revenue growth, developing new markets, and strengthening customer relationships. The ideal candidate will have a deep understanding of field sales, strong leadership abilities, and a hands-on approach to execution.

Key Responsibilities

Sales Strategy & Planning:

Develop and implement sales strategies aligned with company goals. Set ambitious sales targets by region, vertical, and product line (bubble tops, glass bottles, etc.). Identify new market opportunities and drive business expansion initiatives.

Team Leadership:

Lead, mentor, and manage the sales team including Regional Managers, Sales Leads, and Executives. Drive team performance through regular reviews, target-setting, and skill-building initiatives. Build a strong sales culture focused on ownership, performance, and customer success.

Channel & Customer Management:

Manage and optimize B2B, Retail, and Apartment (B2C) sales channels. Build and maintain key relationships with distributors, retail chains, corporate clients, and HORECA accounts. Resolve escalations and ensure customer satisfaction across all touchpoints.

Sales Operations & Reporting:

Collaborate with Operations, CRM, and Finance teams for smooth order fulfillment and collections. Track and report key KPIs including revenue, conversion rates, team productivity, and customer retention. Oversee implementation and usage of CRM tools for pipeline management and performance tracking.

Market Intelligence:

Monitor market trends, competitor activity, and customer feedback to inform sales strategies. Stay updated on developments in the packaged water industry and recommend innovations.

Key Performance Indicators (KPIs)

Achieving monthly and quarterly revenue targets Channel-wise growth in sales volumes New client acquisition and retention rates Regional sales performance metrics Team productivity and goal achievement CRM usage and data accuracy Reduction in customer churn and complaint resolution time

Requirements

Bachelor's or Master's Degree in Business Administration, Sales, or related field 10+ years of experience in a sales leadership role, preferably in FMCG/Beverages/HORECA sectors Proven track record in building and leading sales teams Strong understanding of B2B and Retail sales dynamics Excellent communication, negotiation, and stakeholder management skills Ability to travel across regions as needed

Preferred Attributes

Experience in scaling operations across cities or states Hands-on experience with CRM tools and sales dashboards Entrepreneurial mindset with high ownership and adaptability Knowledge of water industry regulations and practices is a plus.
Job Types: Full-time, Permanent

Pay: From ?130,947.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Night shift
Work Location: In person