Job Description

Role Summary:

We are seeking a dynamic and entrepreneurial leader to head our

Retail Sales function

(B2C and B2B2C). This is a high-impact role with full ownership of top line growth across all consumer-facing channels. The ideal candidate will bring deep experience in building scalable revenue engines, leading teams, forging partnerships, and driving execution across digital and offline platforms.

Key Responsibilities:

1. Revenue Ownership

Take end-to-end ownership of B2C and B2B2C sales strategy and execution. Drive revenue growth through new customer acquisition, retention, upsell, and cross-sell. Build and lead a high-performance sales team to deliver on aggressive monthly and quarterly targets.

2. Strategic Partnerships

Identify and onboard ecosystem partners including aggregators, influencers, health platforms, wellness communities, etc. Strengthen distribution, brand visibility, and user acquisition via alliances.

3. Engagement & Gamification

Partner with content and marketing to develop user engagement strategies - including gamification, reward systems, and milestone-linked nudges. Improve user LTV through consistent engagement and delight.

4. Product Collaboration

Work closely with product & tech to co-create features that enhance user stickiness, conversion, and monetization. Translate frontline sales feedback into product priorities.

5. Operational Excellence

Collaborate with customer success and operations to ensure seamless service delivery across all digital and physical channels. Establish SOPs and automation for communication, onboarding, and customer support.

6. Leadership & Vision

Work directly with the founders to align retail sales efforts with overall company goals. Provide strategic input on growth models, product-market fit, and go-to-market plans.

Who You Are:

7-12 years of experience in consumer sales, ideally in Healthtech, fintech, edtech, or e-commerce. Demonstrated track record of building and scaling B2C or B2B2C sales engines. Hands-on experience with digital acquisition, performance marketing, CRM, and partnerships. Excellent communication, leadership, and execution skills. Passion for women's health and building high-impact businesses in underserved markets.
Job Type: Full-time

Benefits:

Provident Fund
Ability to commute/relocate:

Okhla, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Retail sales: 10 years (Preferred)
Work Location: In person