Job Description

About the Role (Overview)
XYXX is looking for a Head of Quality in the apparel industry who is responsible for leading
and overseeing all aspects of quality control and assurance across the supply chain, from raw
materials to final product delivery. This role ensures that garments meet the highest quality
standards, customer expectations, and comply with industry regulations. The Head of Quality
will lead quality initiatives across production sites, monitor supplier quality, and drive
continuous improvement in processes to enhance product durability, fit, and finish.
How You Will Add Value (Core responsibilities)
? Define and drive the end-to-end quality strategy for apparel production aligned
with business and customer expectations.
? Lead, train, and manage QA teams across factories and supplier locations, ensuring
uniform quality standards.
? Establish, monitor, and enforce garment quality KPIs, benchmarks, and SOPs
across the supply chain.
? Partner with sourcing and procurement to ensure fabric, trims, and raw material
quality, including supplier audits and approvals.
? Implement robust incoming, in-line, and end-of-line inspection processes to
prevent defects.
? Ensure strict compliance with product safety, chemical, and textile regulations
(REACH, CPSIA, OEKO-TEX, etc.).
? Drive continuous improvement initiatives to reduce defects, rework, and customer
returns.
? Apply Lean, Six Sigma, RCA, and CAPA methodologies to strengthen process
efficiency and quality consistency.
? Collaborate cross-functionally with design, merchandising, production, and
logistics to embed quality at every stage.
? Manage internal and external audits and maintain certifications such as GOTS, Fair
Trade, and other compliance standards.

? Analyze customer feedback, complaints, and return data to eliminate recurring quality issues. ? Track and report quality performance metrics and trends to senior management for data-driven decision-making. What You Bring to The Team (Experience & Education) ? Bachelor's / Master's degree from NIFT or in Fashion Technology, Quality Management, or a related field (Master's degree preferred). ? Additional Certification like FIRE, 6 Sigma can be an added benefit ? Minimum of 10-12 years of experience in quality management within the Garment Industry for inner wear and outerwear. ? Proven experience in managing quality assurance teams across multiple locations or suppliers. ? Deep understanding of apparel manufacturing processes, including cutting, sewing, and finishing. ? Familiarity with apparel industry standards and certifications (e.g., OEKO-TEX - Globally recognized independent certification system, ISO 9001, REACH - Registration, Evaluation, Authorization, and Restriction of Chemicals). ? Strong knowledge of garment construction, fabric testing, and material performance. ? Experience in handling customer complaints, defect reduction, and supplier management. ? This role requires travelling, especially to manufacturing locations. What Unique Skills you possess (Key Competencies) ? Strong leadership and team management skills. ? Excellent communication and collaboration abilities. ? Analytical mind-set with problem-solving skills. ? Familiarity with quality management tools such as FMEA (Failure Mode and Effects Analysis), SPC (Statistical process control), RCA (Root Cause Analysis), and CAPA (Corrective and Preventive Actions). ? Attention to detail and high standards for product quality.

Job Type: Full-time

Work Location: In person