Job Description

This role is for one of our clients

Company Name: Outbox Labs Inc

Industry: Technology, Information and Internet
Seniority level: Associate level

Min Experience: 3 years
Location: Bengaluru
JobType: full-time
We are looking for a

Head of People Operations & Employee Experience

to build, scale, and elevate our people function. This role goes beyond traditional HR--it focuses on designing exceptional employee journeys, enabling leaders, strengthening talent pipelines, and embedding a high-performance, inclusive culture across the organization.
You will act as a strategic partner to leadership while owning end-to-end people operations, ensuring that talent, culture, and business priorities move forward together.

What You'll Own

People Strategy & Organizational Impact

Shape and execute a people roadmap aligned with business goals, growth plans, and company values.
Partner with leadership to translate organizational objectives into people initiatives.
Strengthen culture through policies, rituals, and practices that drive accountability and belonging.

Talent Acquisition & Workforce Planning

Own hiring strategy across roles and functions, ensuring quality hires within defined turnaround times.
Design an engaging candidate journey from sourcing to onboarding.
Continuously improve recruitment processes, employer branding, and interview frameworks.

Employee Experience & Lifecycle Ownership

Lead the complete employee lifecycle--from onboarding to development, performance, engagement, and retention.
Build systems and processes that support employee well-being, productivity, and long-term growth.
Ensure compliance with HR policies, labor regulations, and internal standards.

Learning, Development & Retention

Launch learning and career development initiatives that help employees grow with the organization.
Drive engagement programs, feedback loops, and retention strategies for high-performing teams.
Support managers in people leadership, performance conversations, and team development.

HR Operations & Stakeholder Partnership

Oversee daily HR operations, documentation, and people processes.
Act as a trusted point of contact for employees and managers on people matters.
Coordinate with external vendors, consultants, and partners as needed.

What Will Make You Successful

Proven experience across

people operations, talent acquisition, and employee experience

.
Strong understanding of HR best practices, compliance, and modern people strategies.
Ability to balance strategic thinking with hands-on execution.
Excellent stakeholder management and communication skills.
High ownership mindset with a passion for building strong teams and cultures.

Core Skills

People Operations Employee Experience Talent Acquisition HR Strategy Learning & Development Engagement & Retention Stakeholder Management Culture Building

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.