Head Of Operations

Year    CT, IN, India

Job Description

The Role



At Saroj Hospital, the

Head of Operations

is the architect of efficiency and the custodian of patient experience. This role demands a

strategic thinker with hands-on execution skills

who can balance operational discipline with innovation -- ensuring that every process, every department, and every patient touchpoint runs seamlessly.

We're looking for a leader who doesn't see this as a "job" but as a

mission

: to align patient care, quality, and organizational growth into one strong, sustainable system.

Key Deliverables



Operational Excellence

? Drive hospital-wide operations across clinical and non-clinical functions, ensuring smooth, coordinated, and efficient service delivery.

Patient Experience Champion

? Re-engineer processes to reduce delays, optimize TATs, and create a patient journey that reflects trust, empathy, and excellence.

Quality & Accreditation

? Lead NABH/other accreditation programs, institutionalize CQI systems, and ensure compliance with safety and risk standards.

Data-Driven Leadership

? Use dashboards, audits, and analytics to identify gaps, set benchmarks, and implement improvement projects.

Change Agent

? Build a culture of accountability, ownership, and service excellence across all hospital departments.

Community & Business Growth

? Strengthen relationships with community stakeholders, medical professionals, and business groups to promote Saroj's services and reputation.

Who You Are



Experienced Leader

? 5-8 years in hospital operations/administration with strong exposure to quality systems.

Strategic Executor

? Equally comfortable in the boardroom and on the floor, driving results.

Quality-Focused

? Deep understanding of NABH standards, risk management, and patient safety protocols.

People-Centric

? Skilled at motivating teams, resolving conflicts, and building high-performance cultures.

Growth-Oriented

? Someone who sees their success linked with the hospital's growth and reputation.

Why Join Us?



Lead operations at one of Raipur's most dynamic multi-specialty hospitals. Shape patient experience and operational excellence at an institutional level. Work directly with top leadership to

influence strategy and outcomes

. Be recognized not just as an administrator, but as a

builder of systems, culture, and impact

.

This role is for a leader who wants to leave a legacy -- transforming operations into excellence, and processes into patient trust.



Job Type: Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4352400
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    CT, IN, India
  • Education
    Not mentioned
  • Experience
    Year