Job Description

Position Objective:

The Head of Live Operations & Broadcasting will oversee the day-to-day functioning of live and recorded sessions, ensuring smooth execution, punctuality, and professional standards. This role requires strong leadership, operational coordination, and the ability to lead a team that manages multiple live classes and events efficiently.

Key Responsibilities:

Lead and supervise the Live Operations team and Video Editors responsible for all live and recorded sessions. Oversee the daily schedule of live classes, ensuring every session starts and runs on time. Coordinate with technical, academic, and content teams to ensure seamless session execution. Monitor live sessions in real time, ensuring adherence to quality and operational standards. Identify and resolve any workflow or coordination issues swiftly to avoid session disruptions. Track and improve team performance, response time, and operational efficiency. Ensure documentation, reporting, and escalation protocols are consistently followed. Plan and execute strategies to enhance the overall live experience for students and faculty.

Candidate Requirements:

Minimum 2-3 years of experience in live operations, studio coordination, or broadcast management (preferably in education, media, or digital platforms). Strong leadership and team management skills with proven ability to handle fast-paced operations. Good understanding of live streaming or broadcasting processes (no hands-on technical expertise required). Excellent communication, coordination, and problem-solving skills. Experience managing schedules, operational workflows, and cross-team coordination.

Preferred Backgrounds:

Candidates who have previously worked in live operations, studio coordination, production control, or content operations--especially in education, edtech, or news media environments--will be preferred.

Job Types: Full-time, Permanent

Pay: ₹18,125.51 - ₹30,000.00 per month

Work Location: In person