Job Description

Job Title:

Head of Holidays & Holiday Packages

Department:

Holidays & Packages

Location:

Mumbai / PAN India

Experience:

8+ years (OTA / Travel & Tourism Domain)

About the Role

We are looking for a strategic and results-oriented

Head of Holidays & Holiday Packages

to lead, scale, and own the complete holiday packages business. The role will drive product strategy, supplier partnerships, pricing, revenue growth, and customer experience across domestic and international holiday offerings within the OTA ecosystem.

Key ResponsibilitiesBusiness Ownership & Strategy

Own the

end-to-end P&L

of the Holidays & Packages vertical. Define and execute growth strategy for

domestic and international holidays

. Drive GMV, margins, conversion rates, and repeat bookings.

Product & Package Development

Conceptualize, design, and launch innovative holiday packages. Oversee itinerary planning, costing, inclusions, and packaging strategy. Ensure competitive, customer-centric, and scalable holiday products.

Supplier, DMC & Partner Management

Lead partnerships with

DMCs, hotels, airlines, transport vendors, and aggregators

. Negotiate commercial terms, margins, exclusivity, and inventory. Maintain strong vendor relationships and service quality benchmarks.

Pricing, Revenue & Performance Optimization

Own pricing strategy, markups, promotions, and seasonal offers. Monitor KPIs: GMV, margins, cancellations, fulfillment SLAs, CSAT. Implement strategies to improve profitability and reduce operational leakage.

Marketing & Demand Generation

Work closely with marketing teams on

campaigns, offers, and destination pushes

. Support content, landing pages, and conversion-focused initiatives. Drive demand through festivals, long weekends, and peak travel seasons.

Operations & Customer Experience

Ensure smooth execution of holiday bookings and on-ground operations. Improve post-booking experience and manage escalations. Drive high customer satisfaction and repeat business.

Team Leadership

Build, lead, and mentor the Holidays team (product, contracting, ops). Set KPIs, conduct reviews, and build a high-performance culture.

Cross-functional Collaboration

Collaborate with

Tech, Finance, Legal, Customer Support, and Sales

teams. Support automation of holiday workflows and system integrations. Ensure compliance with internal and industry regulations.

Required Skills & Qualifications

8+ years of experience

in

OTA / Travel & Tourism

, with strong exposure to

holiday packages

. Proven experience owning

holiday business strategy and revenue growth

. Strong understanding of

pricing, contracting, margins, and operations

. Experience working with

DMCs, hotels, airlines, and transport partners

. Strong leadership, negotiation, and stakeholder management skills. Data-driven mindset with experience in KPI-based decision-making.

Preferred Qualifications

MBA / Postgraduate degree in Travel, Tourism, Hospitality, or Management. Experience in scaling holiday businesses within

startups or fast-growing OTAs

. Exposure to international destinations and outbound holiday products.
Job Types: Full-time, Permanent

Pay: ₹60,000.00 - ₹70,000.00 per month

Benefits:

Provident Fund
Work Location: In person