Job Description

The Head of Engineering leads our engineering organization through a period of modernization, scale, and telephony-centric innovation. This role blends deep technical expertise with strong leadership to deliver secure, scalable, and high-performing software and telephony systems.

The Head of Engineering defines engineering standards, modernizes legacy components into modular architectures, strengthens telephony platforms, and embeds automation, observability, and quality-first practices across the delivery lifecycle. A strong background in Asterisk development and telecommunication systems is essential.

Qualifications & Experience

Minimum Bachelor's degree in Computer Science, Software Engineering, or related field--or equivalent hands-on experience. Minimum 15 years of experience in software engineering, including at least 8+ years in technical or team leadership roles. Proven hands-on experience in telephony/VoIP systems and Asterisk development (non-negotiable). Demonstrated experience using Python in backend systems or automation workflows, with exposure to AI/ML technologies being an advantage. Demonstrated success leading engineering teams in a product-based or platform-based environment. Experience modernizing systems for scalability, maintainability, and security--both in software and telephony domains. Background in telecommunications, contact center systems, or real-time communication platforms is strongly preferred.
Job Types: Full-time, Permanent

Benefits:

Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work from home
Application Question(s):

What is your Notice Period?
Work Location: Remote