Job Description

Job Title: Head of Belfort Operations (Outbound Sales Ops)

Location:

Remote (India preferred)

Experience:

7-12 years

Reporting To:

Founder / CEO

About the Role

We are hiring a

Head of Belfort Ops

to build, scale, and run our centralized outbound calling engine. This role owns

end-to-end outbound execution

across all company products using

Belfort

, our internal outbound sales platform.

You will be responsible for

people, process, performance, and platform discipline

, ensuring predictable, high-quality sales conversations and outbound pipeline at scale.

This is a

high-ownership, metrics-driven role

, working closely with founders and sales leadership.

Key Responsibilities

Own outbound calling outcomes across all company products and ensure consistent delivery of qualified appointments and pipeline Hire, onboard, train, and manage a remote team of outbound callers Define and track productivity, quality, and performance benchmarks Ensure 100% outbound calling is executed via

Belfort

, with full adoption of scripts, dashboards, and feedback loops Create, test, and optimize calling scripts, cadences, and outbound campaigns Document winning playbooks and scale best practices across teams Optimize cost per call and cost per appointment while maintaining quality Build and maintain a scalable, resilient, remote-first outbound operation

Key Metrics & Accountability

Appointments booked vs targets Sales-accepted lead (SAL) rate Pipeline value generated through outbound calling Cost per appointment Caller productivity and quality scores 100% Belfort usage and script adherence

Ideal Candidate Profile

7-12 years of experience in outbound sales operations, inside sales, or call center leadership Proven experience managing

30-100+ remote callers

Strong process, metrics, and systems orientation Comfortable working closely with founders and senior sales leaders High ownership mindset with experience building scalable systems

What Success Looks Like

Predictable outbound pipeline every month High caller productivity with controlled costs Belfort established as the single system of record for outbound execution Scalable outbound playbooks that work across multiple products
Job Types: Full-time, Permanent

Pay: ₹1,500,000.00 - ₹1,800,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: Hybrid remote in Hyderabad, Telangana