Head Of Administration

Year Noida, Uttar Pradesh, India

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Build an offshore Administration team to support the Middle East business, ensuring very high levels of service at all times
Recruiting, training, and evaluating employees and taking corrective action as necessary.
Develop procedures and workflows to drive efficiency
Continuously identify additional requirements, to expand the support given to the wider business
Manage services and processes to meet the needs of the business, ensuring consistency across the Middle East support teams.
Work with the Head of Premises and Admin (based in the Middle East) to implement best practices & increase efficiencies across workflows
Implement & manage SLA's across the support team, to ensure services are delivered in a timely manner to the business
Support the quarterly forecasting activities to input into the Admin & Premises budgets
Ensure compliance with our HSE and Quality standards, driving this through the team
Champion our Way of Working across the wider business
Manage and lead the admin team and their development ensuring a high performing and engaged team
Manage schedules and deadlines

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