Job Description

Job Title:

GA Team Leader - IT/Software Industry



Position Overview



We are seeking a highly experienced GA Team Leader with a strong background in facility management, preferably in the IT/Software industry. The ideal candidate will oversee the execution of company policies, procedures, and controls while ensuring efficient operations, space optimization, and cost-effective services for employees. This role requires strategic decision-making, technical knowledge, and strong leadership skills to manage facility operations and coordinate with various stakeholders.



Key Responsibilities



Supervise the execution of company policies, procedures, and controls for administrative operations, ensuring compliance with procedural and legislative requirements.

Manage office space acquisition, space optimization, and interior maintenance for optimal utilization.

Develop and implement strategies, standard operating procedures (SOPs), and control mechanisms for efficient facility operations.

Oversee CAPEX/OPEX budget management and strategic decision-making for engineering operations and expense control.

Ensure the maintenance of building services, including electrical, air-conditioning, plumbing, security, CCTV, access control, fire detection systems, and firefighting equipment.

Handle security management, including compliance with security protocols and risk assessments of critical engineering assets.

Facilitate electro-mechanical maintenance of equipment through planned preventive maintenance (PPM) and predictive maintenance activities.

Coordinate with local authorities, emergency response agencies, and manage outsourced services such as technical support, housekeeping, transportation, and cafeteria services.

Ensure compliance with organizational policies and relevant laws (STPI, SEZ, Shop Act, Contract Labour, etc.) and regulations involving Environmental, Health & Safety.



Qualifications



Graduate degree in Engineering, preferably with a PG diploma/MBA in Facility Management.

Minimum of 15-22 years of experience in facility management within the IT/Software industry.

Proficient in MS-Excel reports and PowerPoint presentations.

Strong analytical, organizational, and administrative skills with the ability to adapt to a fast-paced environment.

Experience in managing conflict and balancing client and firm requirements.

Knowledge of Commercial & Procurement area, STPI & Customs Procedures is a plus.



Preferred Skills



Master's degree in facilities management, building, business, or related field is preferred but not mandatory.

Ability to interact with senior client staff and manage diverse teams effectively.

Holistic approach to problem-solving and the ability to look at long-term solutions.



Other Personal Characteristics



Natural communicator with excellent interpersonal skills.

Self-motivated and confident with strong leadership qualities.

Exhibits honesty, trustworthiness, and openness to new ideas and challenges.

Works well with diverse teams from various countries and cultures.



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