Job Description

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Accountabilities/ResponsibilitiesDriving enhanced performance across the 'run' parts of Finance Operations, ensuring smooth and efficient operations and supporting the individual team leads in delivering this. Overseeing daily finance operations activities, including transaction processing, reconciliations, and reporting. Identifying opportunities for strategic and BAU process improvements and implementing best practices. Collaborating with cross-functional teams to resolve operational issues and enhance service delivery. Providing technical leadership and guidance to Run team Monitoring and analysing key performance indicators (KPIs) to ensure operational excellence and adherence to controls. Ensuring accurate MI reporting and analysis, to provide crucial insights for business decision-making. Maintaining effective working relationships with other teams across M&G Finance, ensuring that Finance Operations needs are communicated, understood and met. Collaborating effectively with colleagues, taking personal responsibility to drive any enhancements to controls to support improvement of the overall control environment. Managing the team, providing the support, guidance and leadership required to enable the team to fulfil their roles and to continue to develop and grow along with the business. Exercising sound judgement and evaluate various potential solutions, considering the implications on accounting and reporting requirements Demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.