The Digital Workplace Practice Head is pivotal in shaping and executing the digital workplace strategy ensuring seamless technology integration to elevate employee experiences
This role encompasses driving both presales and solutions for digital workplace initiatives and demands a visionary leader with profound knowledge of digital tools collaboration platforms and workplace trends
Key Responsibilities:
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Formulate and execute a holistic digital workplace strategy that aligns with the company s goals
Lead a team of specialists in designing deploying and managing digital workplace solutions
Oversee RFP RFI processes and presales activities
Collaborate with cross functional teams to identify and address digital workplace needs and opportunities
Promote the adoption of digital workplace solutions to enhance productivity communication and collaboration
Stay abreast of industry trends and emerging technologies to continually improve the digital workplace environment
Technical Requirements:
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Bachelor s degree in information technology Business Administration or a related field Master s degree preferred
Proven experience in leading and managing digital workplace initiatives
Strong knowledge of digital tools collaboration platforms and emerging workplace trends
Excellent project management skills with the ability to oversee multiple projects simultaneously
Outstanding communication and interpersonal skills to effectively collaborate with diverse teams
Analytical mindset with the capability to assess and leverage data for continuous improvement of digital workplace solutions
Ability to drive change and foster a culture of innovation within the organization
Additional Responsibilities:
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This role involves extensive experience in solution RFP response building proposals and presenting to clients
Proficient in end to end solutioning of Digital workplace solution covering all the technologies that touches the end users
Experience in Industry and trend analysis and aligning to future workplace strategy
Primary focus on Modern Management Microsoft Intune SCCM Mobile Device Management DaaS Field Services DEX Print Management Solutions Remote support services M365 services Sharepoint Email Onedrive etc
Expertise on DaaS solution covering procurement to device disposal strategies
Experience working with multiple Hardware OEMs
Expertise in migration of legacy device management solution to modern management Intune
Expertise in solutioning VDI technologies on prem and cloud based Azure AVD Cloud PC etc
Expertise in analysis and solution of Onsite support services field Services operations and various levers employed in reducing the field services efforts
Expertise in DeX and overall value propositions leveraging multiple tools used in the industry Nexthink Systrack Aternity etc
Strong hands on experience in responding to RFPs and building a proposal that is PPT based or word document based
Expertise in estimating efforts for various digital workplace solutions end to end
Expertise in building operating models for delivery
Expertise defining the team and roles required to execute a scope of work from small proposal to large proposals
Develop tailored solutions that meet specific client requirements
Competent in Presenting the solution to potential global clients
Excellent written and communication skills