Head Customer Care Logistics And Freight Forwarding (location Chembur)

Year    MH, IN, India

Job Description

Your key responsibilities will be -

Speaking to the clients/customers in regards to the cargo which would have been shipped via land, air and sea freight.

Monitor the shipments on a daily basis, deal with any issues that may have occurred (like any lost shipments, SOB status, Shipment status, Container loading and positioning, Quoting)

Respond to all requests for quotes from internal parties within 24 hours from initial receipt

You will be the first point of call for the customers and be liaising with them via telephone and email.

Liaising with all major. Shipping lines and Airlines for procuring the best rates for quoting the customers.

Manage on a day-to-day basis and lead general sourcing activities by developing and demonstrating a detailed insight into relevant supply market.

Co-lead procurement and sourcing initiatives for assigned trade lane development

Coordinate/drive business for the company in cooperation with the sales person owning the customer and other relevant departments

All documentation procedures to be followed up (starting from securing S/I to final handover of B/L)

You must have excellent English Communication.

Requirements



Well organized, able to handle stress, experienced in quoting, customer service , liaising with shipping and airlines

Job Type: Full-time

Pay: From ?2,000,000.00 per year

Application Question(s):

Are you from Freight forwarding /NVOCC logistics experienced ?
Work Location: In person

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Job Detail

  • Job Id
    JD3852182
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year