Job Description

Job Overview:

We are seeking a Head Content Manager who will drive operational excellence, optimize processes, and ensure that all departments consistently achieve their performance targets. Manager will oversee managerial efficiency, strengthen workflow execution, and implement systems that enhance speed, quality, and output across the organization.

Role & Responsibilities:

Operational Leadership & Process Improvement

Build, refine, and document workflows, SOPs, and quality checkpoints for all departments. Identify operational gaps and implement improvements proactively. Look forward to introducing new tools, systems, and automation to enhance speed, quality, and consistency. Ensure processes support media and YouTube best practices.

Performance, KRIs & Target Tracking

Define, track, and analyze KRIs and KPIs for all teams. Monitor manager performance: timely meetings, follow-ups, reporting, and action completion. Ensure all departments meet weekly, monthly, and quarterly targets. Flag delays, risks, and performance issues early and deploy corrective actions. Maintain accountability for output quality, speed, and delivery standards.

Media & YouTube Operations Oversight

Oversee the scripting, production, editing, QA, and publishing workflows. Track YouTube metrics: CTR, retention, watch time, consistency, and publishing quality. Drive initiatives to improve content quality, production efficiency, and channel performance. Stay updated on media trends and YouTube algorithm changes to guide teams strategically.

Team Management & Cross-Functional Coordination

Ensure seamless coordination between writers, editors, production, managers, and QA teams. Bring clarity on role ownership and cross-team responsibilities. Conduct leadership reviews with managers and ensure timely execution of decisions. Support the CEO with structured weekly operational updates and insights.

Creativity, Innovation & Initiatives

Regularly propose creative and operational improvements to enhance viewer engagement and team productivity. Launch strategic initiatives that improve channel performance, workflow efficiency, and content innovation. Encourage a culture of continuous improvement across departments.

Experience & Qualifications

Must have complete knowledge of media and YouTube operations (content, production, editing, optimization, analytics). 5+ years of total experience, with 2-3 years specifically in media/YouTube companies. Strong understanding of KPIs/KRIs, operations, team management, and performance systems. Proven ability to optimize processes, lead teams, and deliver high-quality outputs. Creative mindset with the ability to bring new ideas and initiatives. Strong communication, decision-making, and problem-solving abilities.

Benefits

Competitive salary commensurate with experience. Attractive Performance-Based Incentive. Professional development opportunities Flexible Working Remote Work Opportunities Mental Health Support Collaborative and innovative work environment Employee Recognition Programs Company Retreats Pet-Friendly Office
Interested candidates should submit their resume to hrd@nbmediaproductions.com.

Job Types: Full-time, Permanent

Pay: ₹100,000.00 - ₹120,000.00 per month

Benefits:

Provident Fund
Application Question(s):

Do you have at least 2-3 years of experience working specifically in a Media or YouTube-based company? Have you led operations and managed workflows/SOPs for multi-department teams (writers, editors, production, QA, publishing)? Are you experienced in defining, tracking, and analysing KPIs/KRIs for performance management? Do you have a YouTube channel? If yes, we'd love to know about it and what are your plans with the channel? Notice Period: What is your availability to start, and how soon can you join What is your current or most recent salary and your expected salary from NB Media? (INR Per Month)
Work Location: In person