HCP Commercial Excellence & Omnichannel Lead - Professional Sales
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.
Role reports to:
Business Unit Head- Self Care
Location:
Asia Pacific, India, Maharashtra, Greater Mumbai
Work Location:
Fully Onsite
What you will do
This role will focus on delivering professional sales team's KPIs by:
Leading all strategic and digital initiatives / projects
Identifying execution gaps and building solutions to strengthen field team effectiveness
Strengthening data analytics capability of One Professional Organization
Building vision of professional sales IT initiatives and leading development and deployment
Track professional sales team OKRs and identify solutions to drive performance
Lead and own execution of HCP activation strategy in collaboration with Professional Sales & Marketing Teams
Key Responsibilities
Thought leadership in crafting HCP activation strategy with the Professional sales and marketing teams.
Plan, target and monitor complete track of HCP related metrics and drive strong analytics around them to identify opportunity areas to further strengthen outcomes.
Lead and recommend solutions / activities to drive sales force effectiveness metrics thereby positively impacting professional sales team OKRs.
Lead MIS and advanced analytics solutions combining internal and external data to identify key trends and business opportunities.
Lead development of business reports by combining sales and field force data points to help understand business health and identify challenges / opportunities.
Support Director Professional Sales to drive professional sales team performance by setting up regular review mechanisms.
Be a key enabler to ensure the relevant stakeholders are equipped with the right information for decision making.
Be the custodian of data and information flow; own professional sales data master data and ensures stability and accuracy.
Convert business needs into technical briefs and lead development and deployment of relevant digital and strategic projects.
Understand sales operation processes of professional team and lead the digitization of the same to minimize manual interventions.
Keep track of key industry trends and tech solution to further strengthen the professional team processes and performance.
Own HCP activation strategy by defining Where-to-Play (HCP Specialties) and How-to-Win choices (HPC Engagement and Activities) for all franchise in close collaboration with relevant stakeholders.
Develop and own HCP activation and promotional activity calendar for all franchises and ensure timely execution.
Build connections with commercial leadership team & stakeholders across organization to influence outcomes, enable team success and foster long-term partnerships.
What We Are Looking For:
Required Qualifications and Experience
Post Graduate studies in Business Management from Tier 1/2 Business School with total experience of 10+ years in FMCG / Consumer Healthcare and Pharmaceutical Organizations.
Having at least 3+ years of experience in Sales Analytics and Reporting and team handling.
Strong understanding of FMCG / Consumer Healthcare GTM and well-versed with-sales IT systems namely, Handheld, SFA, DMS, Master Data Management.
Experience in handling sales IT projects and rolling them out at national level.
Solid analytical thinking and problem-solving, with ability to synthesize large data points to arrive at actionable insights.
Proven track in stakeholder management, collaboration, influencing, project management and execution skills.
Excellent communication and presentation skills to effectively engage with internal and external stakeholders.
Self-driven, energetic, strong in operations and comfortable with ambiguity.
What's in it for you
Competitive Benefit Package
Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
Learning & Development Opportunities
Employee Resource Groups
This list could vary based on location/region
Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
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