Job Description

Job Title

: IT Hardware and Networking Technician

Location

: [Noida]

Reports to

: CIO

Position Type

: Full-time

Key Responsibilities

:

Install, configure, and maintain computer hardware, including desktops, laptops, servers, storage devices, and printers.

Configure and maintain operating systems (Windows, Linux, MacOS), ensuring compatibility with both hardware and network infrastructure.

Install and configure necessary software applications and updates.

Assemble, upgrade, and repair computer systems and peripherals.

Perform regular checks on hardware systems, identifying potential issues before they cause disruptions

Troubleshoot and repair faulty hardware, including motherboard, RAM, storage devices, power supplies, and other peripherals.

Conduct hardware diagnostics to identify and resolve performance issues.

Plan and execute hardware upgrades (RAM, storage, graphics cards, etc.) as per company needs or to improve system performance.

Install, configure, and maintain network hardware such as routers, switches, firewalls, wireless access points (WAPs), and network storage devices.

Set up network cabling and wireless technologies.

Implement network security protocols, ensuring safe data transmission and firewall protection

Troubleshoot network-related problems (e.g., poor connectivity, slow speeds, access issues) and resolve them efficiently.

Conduct periodic network tests to ensure stable and secure communication across all systems.

Manage and maintain the Local Area Network (LAN) and Wide Area Network (WAN), ensuring seamless communication within and outside the organization

Configure and manage VPN (Virtual Private Networks) to allow secure remote access for employees

Implement and monitor security measures such as firewalls, intrusion detection/prevention systems (IDS/IPS), and network encryption.

Ensure that network devices are protected against unauthorized access and vulnerabilities.

Provide remote support for users/customers experiencing hardware or networking issues.

Guide users through troubleshooting steps and resolve common problems related to hardware, network connectivity, and peripheral devices.

Maintain and periodically review network security protocols and policies.

Maintain an up-to-date inventory of hardware and equipment.

Track hardware lifecycle, ensuring timely replacement or upgrades as needed.

Technical Skills

:

Hardware Proficiency

: In-depth knowledge of desktop and laptop hardware components, peripherals, and configurations.

Networking Skills

: Expertise in LAN/WAN design, implementation, and troubleshooting. Familiarity with network security concepts like firewalls, VPNs, and intrusion prevention.

Operating Systems

: Experience with various operating systems, especially Windows (10/11, Server editions), Linux distributions, and macOS.

Advanced Excel:

Knowledge and Utilization of advanced Excel functions

Diagnostic Tools

: Proficient in using diagnostic and network monitoring tools like Wireshark, Ping, Traceroute, SolarWinds, etc

Cloud Infrastructure

: Familiarity with cloud services like AWS, Azure, or Google Cloud can be beneficial.

Networking Protocols

: Understanding of common networking protocols (TCP/IP, HTTP, DNS, etc.) and troubleshooting methods.

Preferred Qualifications

:

Bachelor's Degree

in Computer Science, Information Technology, or a related field, or equivalent work experience.

Exposure to cloud networking, VPN configurations, and hybrid cloud environments.

Experience

:

Minimum 0-2 years

of hands-on experience in computer hardware and networking support, or related IT roles.

Demonstrable experience with

network administration

, including routers, switches, firewalls, VPN, and LAN/WAN setups.

Practical knowledge of

networking protocols

such as TCP/IP, DNS, DHCP, VPN, and HTTP.

Job Type: Full-time

Pay: ?10,000.00 - ?25,000.00 per month

Work Location: In person