Job Description

1. Networking Responsibilities

Install, configure, and maintain

LAN, WAN, Wi-Fi, and VPN networks

Troubleshoot network issues related to

switches, routers, firewalls, and access points

Monitor network performance, security, and availability Implement network security measures (firewall rules, access control, antivirus) Coordinate with ISPs and vendors for internet, MPLS, and leased line issues Maintain IP addressing, VLANs, and network documentation

Hardware & System Support

Installation, configuration, and maintenance of

desktop, laptop, printers, scanners, biometric devices

, and peripherals Assembly and troubleshooting of computer hardware components Perform preventive maintenance and hardware health checks Manage hardware inventory, AMC, and warranty support Coordinate with vendors for repair and replacement

3. Server & System Support (if applicable)

Basic administration of

Windows / Linux servers

User account management (Active Directory / Local users) File server, print server, and backup support Assist in system upgrades and data backups

4. IT Helpdesk & User Support

Provide

L1/L2 IT support

to employees Resolve tickets related to hardware, software, and network issues Install and configure operating systems and standard software Educate users on basic IT policies and best practices

5. Security & Compliance

Ensure antivirus updates and system patching Support data security, access control, and IT policies Assist in audits and compliance requirements Report security incidents and system vulnerabilities

Key Skills & Competencies

Strong knowledge of

networking concepts (TCP/IP, DNS, DHCP)

Hands-on experience with

routers, switches, firewalls

Hardware troubleshooting skills Knowledge of Windows OS and basic Linux Understanding of IT security practices Problem-solving and communication skills
Qualifications

Diploma / B.E. / B.Tech in Computer Science, IT, or related field Certifications preferred: CCNA / Network+ Microsoft / Hardware certifications
Experience

3-6 years

for Engineer / Senior role
Key Performance Indicators (KPIs) - Optional

Network uptime and availability Mean time to resolve IT tickets Reduction in recurring IT issues User satisfaction score
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?50,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Food provided Health insurance Internet reimbursement Leave encashment Life insurance Provident Fund
Work Location: In person