Provide technical assistance and maintenance support for ICSI's IT infrastructure.
Diagnose, troubleshoot, and resolve issues in hardware, networking, and OS.
Manage IT inventory and assist in preventive maintenance cycles.
Maintain fault logs, service reports, and asset tracking records.
Ensure uptime and efficient performance of systems and peripherals.
Support configuration and installation of software as per ICSI's guidelines.
Coordinate with vendor technical teams for escalations and spare replacements.
Participate in IT audits, compliance, and documentation activities.
Qualifications & Skills
Education:
Graduate with any stream with a one-year IT course/diploma (preferably in Computer Hardware, Networking, or IT Support).
Experience:
Minimum 1-2 years in desktop/laptop/network maintenance or AMC support.
Skills:
Expertise in Windows OS installation and troubleshooting.
Knowledge of LAN, IP addressing, and network crimping (RJ-45, CAT6).
Familiarity with printers, UPS systems, and antivirus updates.
Strong communication and customer handling skills.
Ability to work independently and under pressure.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Commuter assistance
Flexible schedule
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Ability to commute/relocate:
NCR, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
total work: 3 years (Preferred)
Work Location: In person
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