Job Description

About Grihum Residences:

Grihum Residences is a premium student/professional housing brand in Ranchi, designed to provide a comfortable, safe, and vibrant living experience. We focus on community, convenience, and technology-driven services to create a hassle-free environment for students.

Role Overview:

As the Happiness Manager/Warden, you will be responsible for ensuring a positive, safe, and engaging living experience for residents. You will act as a mentor, problem-solver, and point of contact for residents, maintaining a welcoming and well-managed environment.

Key Responsibilities:

Resident Welfare & Engagement:

Build strong relationships with residents, address their concerns, and create a supportive community.

Safety & Discipline:

Ensure hostel rules and regulations are followed while fostering a respectful environment.

Maintaining SOPs:

Required to maintain SOPs set forth by management and ensure proper implementation

Operations Management:

Oversee housekeeping, security, and food services to maintain high standards of hygiene and quality.

Conflict Resolution:

Handle complaints, disputes, or grievances in a professional and empathetic manner.

Event Planning:

Organize social, cultural, and well-being activities to enhance resident engagement.

Reporting & Coordination:

Maintain records of resident concerns, incidents, and operational issues, reporting them to management.

Requirements:

Previous experience in hostel/hotel management, student housing, or similar roles is preferred.

Strong communication and interpersonal skills.

Ability to handle student concerns with empathy and authority.

Problem-solving mindset with a proactive approach.

Basic administrative and coordination skills.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Food provided Paid sick time Provident Fund
Schedule:

Day shift Evening shift Monday to Friday Morning shift Night shift Weekend availability
Application Question(s):

Are you willing to live in the property
As this is a hostel for women, do you identify as a woman

Education:

Bachelor's (Preferred)
Experience:

* Hotel management: 2 years (Preferred)