Job Description

Job Title:

Hair Transplant Counsellor

Location:

QHT Clinic, Ranipur More, New Model Colony, Haridwar

Work Mode:

On-site

Salary:

Up to ₹35,000 per month (based on experience & communication skills)

Department:

Patient Consultation

Reports To:

Clinic Head

Role Overview:

The Hair Transplant Counsellor will be responsible for handling patient consultations, understanding their hair-related concerns, educating them about available treatments, and converting inquiries into confirmed procedures. The role requires strong communication, presentation, and follow-up skills to ensure a seamless patient experience.

Key Responsibilities:

Conduct in-clinic consultations with walk-in and appointment-based patients. Understand patient needs, expectations, and medical background before recommending procedures. Explain hair transplant techniques, pre- and post-procedure care, and pricing options in a clear and confident manner. Maintain follow-ups with leads and ensure timely conversions. Coordinate with the medical and CRM teams for scheduling and case preparation. Maintain accurate patient records and update CRM regularly. Achieve monthly consultation and conversion targets. Ensure every patient interaction reflects trust, empathy, and professionalism.

Skills & Competencies:

Excellent communication and interpersonal skills (English and Hindi). Confident in patient handling and consultation discussions. Good understanding of hair transplant and cosmetic procedures (training will be provided). Sales and conversion-focused mindset. Strong follow-up and reporting ability. Basic computer proficiency (MS Office / CRM tools).

Qualifications & Experience:

Graduate in any stream (Science / Healthcare background preferred). 1-3 years of experience in patient counselling, cosmetic clinic sales, or healthcare service advisory roles.

Prior experience in a dermatology, cosmetology, or hair clinic will be an advantage.

Work Details:

Location:

Ranipur More, New Model Colony, Haridwar

Work Days:

6 days a week

Timings:

09:30 AM - 06:30 PM

Salary:

Up to ₹35,000 per month
Job Types: Full-time, Permanent

Pay: ₹12,832.89 - ₹35,000.00 per month

Ability to commute/relocate:

Haridwar, Uttarakhand: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

How many years of experience you do have in counselling Your Current and expected salary in-hand monthly Notice period
Work Location: In person