Job Description

Monitor Hadoop ecosystem (HDFS, Hive, Spark, Oozie, HBase, Kafka, Yarn, MapReduce) using enterprise monitoring tools (e.g., Nagios, Grafana, Cloudera Manager, Ambari).

Perform health checks for Hadoop clusters, nodes, and jobs to ensure high availability and stability.

Respond to alerts, incidents, and service requests, ensuring timely resolution or escalation to L2/L3 teams as per runbooks.

Support ETL batch processing, job scheduling (Control-M, CA7, Oozie, Airflow), and resolve basic job failures.

Execute predefined scripts, queries, and operational procedures for routine tasks.

Document incidents, root causes, and resolutions in knowledge base for continuous improvement.

Maintain SLA adherence for P1-P4 incidents, including proactive follow-ups and communication with stakeholders.

Collaborate with cross-functional teams (L2 engineers, developers, DBAs, infra teams) to support production stability.

Provide daily/weekly reports on incident trends, recurring issues, and cluster performance.

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.



Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.




Come join our team--one of the largest IT and business consulting services firms in the world.