Job Description

Location: Hyderabad #LI Hybrid About the role: In this role you would provide timely consultation and accurate solution on Hire to Retire processes. The incumbent should be agile in taking end to end ownership for queries and actions in the system. Role has full scope of HRM activities inclusive of OM, PA and PY changes across the geographies to global customers. This role will work directly with H2R team and reports to H2R Services Manager Your responsibilities include, but not limited to: . Provide rapid, high quality and validated response/support to all HR related queries and requests. Take ownership for queries and be responsible for case opening and closing (end to end) and provide the first and final point of contact for the customer. . Perform single and Mass changes in PA HR system with predefined template. Full scope of OM activities (ORG unit changes, reorganizations), collaboration with HR IT in case of need for the services from them. . Mass entry of PY data. Mass Unlock and Quality check of payroll data. Lock/Unlock of the system if applicable. . Final approval of new and revised work instructions. . Support design of training for new hires and deliver training on complex tasks to support career development of Experts. . Ownership of initiatives and pro-active information sharing with colleagues and leadership . Participate in Global SME Network as an SME w.r.t to Tools and Process Design . Maintain compliance in line with Data Privacy and Protection guidelines and other relevant legislation . Perform other tasks as designated by Line Manager Diversity & Inclusion / EEO Minimum Requirements What you\'ll bring to the role: .Minimum Bachelor\'s degree required or equivalent with 7+ years\' experience in P&O Services (or similar service providing organizations) .4+ years\' years\' experience with any of the HCM Systems like SAP, WorkDay or Success Factors as a master data administration resource .Excelling communication skills and Excel proficiency .Strong client interacting exposure and problem solving skills .Working exposure to a CRM tool Exposure to Operations Review using dashboard and reporting using CRM Tool Why Novartis: Our purpose is to reimagine medicine to improve and extend people\'s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: and culture Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

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