Job Description

Key Responsibilities:

Greet all members and visitors warmly and provide excellent customer service. Answer phone calls, respond to emails, and provide information about memberships, classes, and facilities. Register new members, renew memberships, and manage required paperwork. Handle payments for memberships, classes, products, or merchandise. Process cash, card, and digital payments accurately and maintain daily cash register reports. Manage member check-ins and membership card scans. Schedule appointments, classes, or trial sessions as needed. Keep the reception and lobby area neat and welcoming at all times. Promote gym services, special offers, and events to new and existing members. Collect and relay member feedback to management. Support administrative tasks and assist the team as needed.

Requirements:

High school diploma or equivalent. Prior experience as a receptionist, front desk associate, or cashier (preferably in a fitness or hospitality setting). Good communication skills in English Basic computer skills (MS Office, emails). Friendly, well-groomed, and professional attitude. Ability to multitask and stay calm under pressure.
Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month