Job Description

Gym Manager

The Gym Manager is responsible for overseeing daily operations of the fitness center, ensuring excellent customer service, effective staff management, smooth facility functioning, and achievement of membership and revenue goals. This role combines leadership, sales, and operational expertise to create a motivating and safe fitness environment.

Key Responsibilities

1. Operations & Facility Management

Manage daily operations of the gym, ensuring equipment is functional, safe, and well-maintained. Oversee cleanliness, hygiene, and safety standards throughout the facility. Coordinate with vendors for equipment maintenance, repairs, and supply orders. Ensure compliance with health & safety regulations.
2. Staff Management

Recruit, train, schedule, and supervise trainers, front desk staff, and housekeeping. Monitor staff performance and provide regular feedback. Conduct meetings and ensure team alignment with business goals.
3. Customer Service & Experience

Ensure members receive a high standard of service. Handle customer inquiries, feedback, and complaints professionally. Develop initiatives to improve member retention and satisfaction.
4. Sales & Business Development

Drive membership sales, renewals, and personal training packages. Develop and execute marketing campaigns, promotions, and referral programs. Track sales performance and work towards revenue targets.
5. Financial Management

Monitor daily collections, expenses, and budgets. Prepare and analyze financial and operational reports. Implement cost-control measures without compromising quality.
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Key Skills & Competencies

Strong leadership and team management skills. Sales-driven mindset with negotiation and closing skills. Excellent communication and interpersonal skills. Organizational and problem-solving ability. Knowledge of fitness equipment, programs, and industry trends.
Qualifications & Experience

Bachelor's degree in Sports Management, Business Administration, or related field (preferred). 3-6 years of experience in gym/fitness club management. Certification in fitness training or personal training (added advantage). Proficiency in gym management software/POS systems.
Contact Person-7292014837-HR

Job Type: Full-time

Pay: ₹20,000.00 - ₹60,000.00 per month

Work Location: In person