Job Description

GWS- India - Workplace Service Manager

This role has been designated as 'Office', which means you will primarily work from an HPE office.

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Job Title: Workplace Service Manager
Location: Bengaluru, India

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Within HPE, our Operations, Legal and Admin teams work across the business, providing visible accountability and measurable outcomes. With a variety of roles and responsibilities these teams really connect the dots, giving us the essential insights, support and capability to accelerate our transformation to be the world's edge to cloud company.

Job Family Definition:

Primary Global Real Estate (GRE) contact for global operational strategy development and implementation of key real estate and operational strategies at the region and local levels. Liaises with business and function management to understand business strategy and changing operational needs, identifies solutions, develops and implements new/revised programs (Energy, Workplace Transformation, crisis management, etc.), and develops the GRE/business relationship at a region and local level. Facilitates the integration of GRE services (Real Estate, Planning, Disposition, Project Management) and other company horizontal functions (IT, EH&S, Security, Risk Management and Legal, Global Supply Chain, HR, Finance) at the global or local level solving diverse and complex issues so that at the user level gaps and overlaps are minimized. Leads the effective implementation of key real estate and operational Global strategies and programs at the local level. Responsible for developing operational strategies or managing the operations at company facilities to achieve infrastructure reliability and efficient building operations for a wide range of environments (office to clean room to Manufacturing to data center). Responsible for sustaining engineering activities to include providing technical support of existing site facility infrastructure systems, providing emergency response engineering solutions to critical infrastructure failures, and establishing processes and guidelines associated with maintaining building systems and equipments. Directs, manages performance and coordinates the work of external providers (e.g. Food Services, Custodial, Maintenance, etc.) in the coordination and completion of projects and programs. Develops and adjusts strategies to implement corporate and GRE objectives. Provides financial and contractual oversight to include establishing and meeting targets and metrics for multi-million dollar budgets. Develops and implements process improvements to increase quality, efficiency and customer satisfaction and decrease operating costs. Drives local planning and implementation for Mergers, Acquisitions, Outsourcing, and Divestitures (MADO) activities. Interfaces with local/state/country governmental agencies, employee worker councils and industry organizations. Responsible for ensuring all activities in support of the Real Estate are in accordance with regulatory, local legal compliance and company policy requirements.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

What you'll do:

• Manages and oversees the delivery of specific facilities services at a site, area or country level.
• Interfaces with business management and employee councils at the area or country level as applicable to solve and prevent potential tactical issues, implementing complex solutions within constraints.
• Measures service providers' performance by developing and comparing performance metrics and holding service providers accountable; gives feedback regarding performance and resolves performance-related issues.
• Leverages advanced subject matter expertise to solve specific complex facility- related issues.
• Responsible for an area or site budget and implements cost saving, quality improvement, and/or efficiency strategies.
• Acts as a liaison to governmental agencies and local associations with authority to resolve issues and represent the company.
• Implements strategies, policies, and procedures.

What you need to bring:

Education and Experience:

• First level university degree or equivalent experience; advanced university degree preferred.
• Typically 6-10 years of experience in a business or facilities-related function.

Knowledge and Skills:

• Excellent communication skills; effective in managing service providers.
• Expert computer and analytic skills.
• Advanced project and program management skills; ability to coordinate multiple projects.
• Strong understanding of program costs and financial impacts.

Complexity:

• Handles multiple sites of moderate to high complexity, at the country level.

Ready to accelerate what's next? Complete your application at https://careers.hpe.com/us/en

What we can offer you:

A competitive salary and extensive social benefits

Diverse and dynamic work environment

Work-life balance and support for career development

An amazing life inside the element!

Want to know more about how you can make your mark with us?

Then let's stay connected!

#India #legalandadmin

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Job: Corporate Administration

Job Level: Expert

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.