Guest Service Manager @ Ibis Thane

Year Mumbai, Maharashtra, India

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Must have a thorough working knowledge of the operations to include the front desk, reception, cashiering procedures, reservations and outlet services.
Log and inform Management of any system problems. Suggest any improvements that could be made to improve existing systems and procedures.
Responsible for training and management of Guest Service Associates.
Skills should include:
4 to 5 years of Hotel Industry expérience
- Relevant diploma / degree
Strong operational / technical knowledge.
Strive for results (Success oriented, data finder, proactive).
Strong negotiation skills.

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