Job Description

Key Responsibilities

Warmly welcome and engage guests, ensuring a memorable first and last impression Build long-term relationships with regular and VIP guests Manage reservations, seating plans, and guest preferences Handle guest feedback, complaints, and special requests professionally and promptly Coordinate closely with service staff, kitchen, and management to ensure smooth operations Maintain guest database and track preferences, special occasions, and feedback Ensure high standards of service, hygiene, and presentation across the restaurant Assist in planning and executing special events, promotions, and themed dining experiences Train and guide front-of-house staff on guest engagement and service excellence Represent the brand values and authentic Italian hospitality of the restaurant
Required Skills & Qualifications

Proven experience in hospitality, guest relations, or restaurant management Strong communication and interpersonal skills Passion for customer service and fine dining experiences Knowledge of Italian cuisine and dining etiquette is a plus Ability to handle high-pressure situations calmly and professionally Excellent organizational and problem-solving skills Proficiency in reservation systems and basic MS Office tools
Preferred Experience

2-5 years of experience in a premium or fine-dining restaurant Experience handling VIP guests and customer relationship management Multilingual skills (Italian or other foreign languages) are an advantage
Good English Communication.

Immediate joiner preffered

Interested candidate can apply share resume on careers@originrestaurants.in

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Food provided Leave encashment Paid sick time Provident Fund
Work Location: In person