Job Description

Greeting Customers

: Welcome guests warmly as they enter the establishment, creating a positive first impression that sets the tone for their dining experience.

Presenting Menus

: Provide customers with menus, explaining daily specials and answering any questions about the menu items, including ingredients and preparation methods.

Taking Orders

: Accurately record customer orders, ensuring clarity and attention to detail to minimize errors and enhance customer satisfaction.

Recommending Dishes

: Utilize knowledge of the menu to suggest food and beverage pairings, enhancing the dining experience and potentially increasing sales.

Serving Food and Beverages

: Deliver orders promptly and efficiently, ensuring that all items are presented attractively and at the correct temperature.

Checking on Customers

: Regularly check in with guests during their meal to ensure satisfaction, address any concerns, and provide additional service as needed.

Handling Payments

: Process customer payments accurately, including cash, credit cards, and digital payment methods, while maintaining a secure and organized cash register.

Maintaining Cleanliness

: Ensure that tables, utensils, and dining areas are clean and well-organized, adhering to health and safety standards to create a pleasant environment.

Collaborating with Kitchen Staff

: Communicate effectively with kitchen staff to ensure timely and accurate order preparation, addressing any special requests or dietary restrictions.

Upselling and Cross-Selling

: Actively promote additional items such as appetizers, desserts, and beverages to enhance the dining experience and increase overall sales.

Handling Customer Complaints

: Address any issues or complaints promptly and professionally, striving to resolve them to the customer's satisfaction while maintaining a positive atmosphere.

Preparing Tables

: Set up and clean tables before and after service, ensuring that all necessary utensils, glassware, and condiments are available for guests.

Adhering to Policies

: Follow all restaurant policies and procedures, including those related to food safety, alcohol service, and customer service standards.

Participating in Training

: Engage in training sessions to stay updated on menu changes, service techniques, and health regulations, ensuring high-quality service.

Assisting with Inventory

: Help with inventory management by monitoring stock levels of food and supplies, reporting shortages to management, and assisting in ordering when necessary.

Promoting a Positive Atmosphere

: Contribute to a friendly and welcoming environment by maintaining a positive attitude and fostering teamwork among staff.

Learning Menu Items

: Continuously familiarize oneself with menu items, including ingredients, preparation methods, and potential allergens, to provide informed recommendations.

Handling Special Requests

: Accommodate special requests from guests, such as dietary restrictions or preferences, to enhance customer satisfaction and loyalty.

Managing Time Effectively

: Prioritize tasks efficiently during busy shifts, ensuring timely service without compromising quality.

Participating in Team Meetings

: Attend regular staff meetings to discuss service improvements, menu updates, and team performance, fostering a collaborative work environment.

Monitoring Dining Area

: Keep an eye on the dining area to anticipate customer needs, such as refilling drinks or clearing empty plates, ensuring a seamless dining experience.
Job Type: Full-time

Pay: From ?13,500.00 per month

Schedule:

Day shift Morning shift Rotational shift
Work Location: In person

Speak with the employer

+91 8755588951