Job Description

Key Responsibilities

Guest Interaction:

Greet guests, handle check-ins and check-outs, issue keys, and provide information about hotel services and local attractions.

Reservations:

Manage reservations, cancellations, and modifications, ensuring accurate records are maintained.

Communication:

Answer phone calls, respond to email inquiries, and relay messages and requests to the appropriate departments.

Guest Services:

Address guest concerns and complaints, working to resolve issues promptly and ensure guest satisfaction.

Administrative Tasks:

Update guest records, manage room inventory, and prepare daily reports.

Payment Processing:

Handle cash and credit card transactions for rooms and other hotel services.

Department Coordination:

Collaborate with housekeeping, maintenance, and concierge staff to meet guest needs and ensure smooth hotel operations.
Job Type: Full-time

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

Food provided Provident Fund
Work Location: In person