As a Guest Service Associate at PVR, you will be the face of the cinema, responsible for providing excellent customer service, ensuring guest satisfaction, and maintaining the quality and cleanliness standards of the cinema.
Key Responsibilities:
Greet and assist guests courteously at the entrance, box office, and food counters.
Guide guests on show timings, seat allocations, and PVR services.
Operate POS systems for ticketing and food & beverage sales.
Ensure cinema halls and common areas are clean and well-maintained.
Handle guest complaints and escalate issues when needed.
Support crowd management during peak hours.
Requirements:
10+2 / Diploma or Graduate in aviation and Hotel Management
Good communication skills (English and local language)
Customer service-oriented attitude
Willingness to work in shifts, weekends, and holidays
Job Types: Full-time, Fresher
Pay: ?16,000.00 - ?17,000.00 per month
Benefits:
Food provided
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Night shift
Rotational shift
Supplemental Pay:
Commission pay
Performance bonus
Yearly bonus
Work Location: In person
Speak with the employer
+91 8088309872
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