Join our team as a Guest Service Associate - Housekeeping at our prestigious hotel in Visakhapatnam, India! We're looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.
Attend daily briefings and complete assigned tasks efficiently
Clean and maintain guest rooms and public areas according to our high standards
Replenish guest supplies and promptly attend to guest requests
Report any damage or malfunctions in hotel rooms or areas to the supervisor
Maintain cleaning equipment in proper condition
Keep accurate records of room status and daily productivity
Handle lost and found items according to hotel procedures
Address guest complaints tactfully and report incidents to the supervisor
Remain vigilant and report any unusual activities in guest rooms or public areas
Perform valet services as needed, such as delivering linens or processing laundry orders
Collaborate with team members to ensure seamless guest experiences
Qualifications
Strong attention to detail and commitment to cleanliness standards
Excellent customer service skills with a friendly and professional demeanor
Effective time management and organizational abilities
Good communication skills in English; knowledge of additional languages is a plus
Problem-solving skills to address guest concerns efficiently
Physical stamina to perform cleaning tasks throughout the shift
Knowledge of cleaning products and procedures
Flexibility to work various shifts, including weekends and holidays
Ability to work both independently and as part of a team
Previous experience in housekeeping or hospitality is advantageous but not required for entry-level positions
Ability to work in a fast-paced environment
* Basic computer skills for record-keeping
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