Job Description

Job Title: Premium Cafe Staff

Key Responsibilities:

Customer Service Excellence

Greet customers warmly and ensure a welcoming atmosphere.

Take accurate orders and provide menu guidance when required.

Handle customer queries, complaints, and feedback professionally.

Beverage & Food Preparation

Prepare coffee, beverages, and cafe menu items as per standard recipes.

Maintain high standards of presentation, taste, and hygiene.

Ensure timely service without compromising quality.

Hygiene & Cleanliness

Maintain cleanliness of the cafe, including seating areas, counters, and kitchen.

Follow food safety and hygiene protocols strictly.

Cash & Billing Operations

Operate POS systems for billing and payment collection.

Handle cash, cards, and digital payments responsibly.

Inventory & Stock Management

Monitor stock levels of ingredients, packaging, and consumables.

Inform the supervisor of low stock or replenishment needs.

Teamwork & Coordination

Work collaboratively with kitchen, serving, and cleaning staff.

Assist in training new team members when required.

Brand Standards & Ambience

Uphold the brand's premium image through professional behavior and service.

Maintain decor, music, and ambience in line with brand guidelines.

Job Type: Full-time

Pay: ?16,000.00 - ?20,000.00 per month

Benefits:

Flexible schedule Provident Fund
Ability to commute/relocate:

Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Higher Secondary(12th Pass) (Preferred)
Shift availability:

Day Shift (Required) Night Shift (Required)
Work Location: In person

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