Welcome customers warmly and take orders accurately.
Operate POS system, handle billing, and manage cash responsibly.
Ensure high standards of customer service and resolve guest queries.
Maintain cleanliness in the dining area and service counter.
Support kitchen team during rush hours when needed.
Follow food safety, hygiene, and company operational standards.
Assist in packing orders for take-away and delivery.
Work as part of a team to achieve daily store targets.
Skills Required
Good communication and customer-handling skills.
Ability to work in fast-paced environments.
Basic product knowledge and upselling ability.
Teamwork, discipline, and time management.
JD for Guest Service Associate - McDonald's
Position:
Guest Service Associate (GSA) / Crew Member
Department:
Front Counter / Dining / Kitchen Support
Key Responsibilities
Greet guests, take orders, and ensure quick, friendly service.
Prepare beverages and assist in assembling food orders when required.
Maintain dining area cleanliness and manage guest comfort.
Work on POS to process orders and payments.
Follow McDonald's SOPs for hygiene, food safety, and service quality.
Handle guest complaints politely and professionally.
Stock and replenish supplies (cups, sauces, tissues, etc.).
Support kitchen staff during peak hours.
Skills Required
Strong customer service mindset.
Ability to multitask in high-volume situations.
Good communication and teamwork.
Punctual, energetic, and willing to learn.
Job Type: Full-time
Pay: ?25,000.00 - ?30,000.00 per month
Work Location: In person
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