Job Description

Job Title:

Guest Relationship Associate

Location:

Yash Dental Adyar / Velachery / Perungudi

Department:

Front Office / Patient Services

Reporting To:

Clinic Manager / Front Desk Manager

Job Summary

We are looking for a pleasant and customer-focused

Guest Relationship Associate

to enhance patient experience at our clinic. The role involves welcoming patients, offering welcome drinks, guiding them to the respective doctors' cabins, and supporting the in-house team with patient file management and coordination.

Key Responsibilities

Warmly welcome patients and guests upon arrival at the clinic Offer welcome drinks and ensure patient comfort in the waiting area Guide patients to the respective doctors' cabins in a timely and courteous manner Coordinate with doctors, nurses, and front office staff for smooth patient flow Assist the in-house team in segregating and organizing patient files into appropriate folders Ensure patient records are handled carefully and maintain confidentiality Maintain cleanliness and hygiene standards in the front desk and waiting areas Address basic patient queries and escalate concerns when required Support day-to-day front office and administrative activities as needed

Required Skills & Competencies

Excellent communication and interpersonal skills Pleasant personality with a patient-centric attitude Basic knowledge of file handling and administrative tasks Ability to multitask and work in a fast-paced clinic environment Well-groomed, professional appearance Team player with a helpful and proactive approach

Preferred Candidate Profile

Female candidates preferred Candidates from the North East region preferred Prior experience in hospitality, healthcare, or front office roles is an advantage

Education & Experience

Minimum: 10th pass to Graduate preferred 0-2 years of experience in a similar role (freshers can apply)

Compensation & Benefits

Salary - Rs. 12000 to Rs. 20000/-

Food and accommodation provided by the clinic

Yearly salary increment based on performance

Paid annual leave to visit hometown once in two year

Supportive and professional work environment

Working Hours

09.00 Am to 07.00 Pm or till the Clinic Closes Sundays will be off. 01 Paid Leave will be applicable after 06 Months

Job Types:

Full-time, Permanent

Benefits:

Health insurance Provident Fund
Contact - HR @7092577000

Mail- hr@yashdental.com

Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

Food provided Health insurance
Work Location: In person