Guest Service Associate Front Office

Year    MH, IN, India

Job Description

Additional Information



Job Number

25086548

Job Category

Rooms & Guest Services Operations

Location

Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India, 422001

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

POSITION SUMMARY







First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.





No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.





PREFERRED QUALIFICATIONS


Education: High school diploma or G.E.D. equivalent.


Related Work Experience: No related work experience.


Supervisory Experience: No supervisory experience.


License or Certification: None





At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


No Courtyard, nossa paixao e oferecer o melhor atendimento para nossos viajantes, em todos os locais. Foi isso que nos inspirou a criar o primeiro hotel especificamente pensado para quem viaja a negocios. E assim que hoje a experiencia Courtyard atende a nossos hospedes, nao importando qual e o proposito da viagem. Procuramos por gente que conquista, que tem paixao em proporcionar uma experiencia que supera as expectativas dos hospedes, curte fazer parte de uma equipe pequena mas ambiciosa e adora aprender a melhorar de forma continua - tudo isso sem abrir mao da diversao.






Ao entrar para o Courtyard, voce se junta a um portfolio de marcas da Marriott International.

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Job Detail

  • Job Id
    JD3713900
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year