Job Description

As a Guest Service Associate, you will be the first point of contact for our guests, ensuring their experience is welcoming and trouble-free. You will handle various guest services, including reservations, check-ins, and resolving any issues that arise to provide an exceptional customer experience.

Responsibilities

Greet and welcome guests as they arrive.

Assist with check-ins and check-outs in a timely and efficient manner.

Handle guest inquiries and resolve complaints promptly.

Provide guests with information about the facilities, services, and local attractions.

Maintain accurate records of guest interactions and transactions.

Ensure the lobby and other guest areas are clean and well presented.

Support other departments as needed to ensure seamless guest experiences.

Job Type: Full-time

Pay: ?241,800.00 - ?301,200.00 per year

Benefits:

Food provided Paid time off Provident Fund
Schedule:

Day shift Evening shift Morning shift Rotational shift
Supplemental Pay:

Yearly bonus
Ability to commute/relocate:

Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Diploma (Preferred)
Experience:

Guest services: 3 years (Preferred)
Language:

Kannada, English (Preferred)
Work Location: In person

Expected Start Date: 14/07/2025