Job Description

Key Responsibilities:

1. Guest Reception & Service

Greet guests warmly and professionally Perform guest check-in and check-out procedures Handle guest inquiries, requests, and complaints courteously
2. Front Desk Operations

Manage room allocations and key issuance Handle reservations, cancellations, and modifications
3. Communication & Coordination

Coordinate with housekeeping regarding room status Liaise with bell desk, concierge, and other departments Maintain clear communication during shift handovers
4. Cashiering & Administration

Handle guest billing, payments, and foreign currency (if applicable) Maintain accurate records and shift reports Follow hotel policies on cash handling and credit procedures
5. Guest Relations & Safety

Ensure guest privacy and confidentiality Follow safety, security, and emergency procedures Assist guests with local information and hotel facilities
Skills & Qualifications:

Diploma or degree in Hotel Management or Hospitality Excellent communication and interpersonal skills Pleasant personality and customer-focused attitude Basic computer knowledge and PMS familiarity
Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance
Work Location: In person