Job Description

Key Responsibilities:Guest Service:

Greet and welcome guests in a warm, courteous manner. Present menus, explain daily specials, and answer guest queries. Take accurate food and beverage orders and relay them to the kitchen and bar. Serve food and drinks promptly and professionally. Check guest satisfaction during and after the meal and handle complaints politely.

Setup & Cleanliness:

Prepare dining and service areas before opening (mise en place). Set up tables with linens, cutlery, crockery, and glassware. Clear used dishes and clean tables for the next guests. Maintain cleanliness and organization of service stations and dining areas.

Team Support:

Assist colleagues and support teamwork during busy service hours. Communicate effectively with kitchen and stewarding teams for smooth operations. Attend team briefings, training sessions, and follow SOPs of Flora Hotel.

Health & Safety:

Follow hygiene and safety protocols in food handling and service. Ensure personal grooming and uniform standards are always met. Report any unsafe conditions or guest complaints to the supervisor.
Job Type: Full-time

Pay: ₹9,723.48 - ₹23,673.73 per month

Work Location: In person