Guest Service Associate (female)

Year    KL, IN, India

Job Description

Location ; Cafe Fraby

Experience : 1+Years

Female only

A guest service associate is a professional who provides front-line assistance to guests in hospitality settings like hotels or restaurants. Their primary duties include greeting guests, managing check-in and check-out procedures, handling reservations, and addressing guest inquiries or complaints to ensure a positive experience. They are also responsible for administrative tasks like processing payments and coordinating with other hotel departments. Key responsibilities

Guest relations:

Greeting guests, providing information, and handling their needs and concerns in a friendly and efficient manner.

Check-in/check-out:

Managing the entire process, including assigning rooms and processing payments.

Administrative tasks:

Handling reservations, phone calls, and correspondence, while maintaining a tidy workspace.

Problem-solving:

Resolving guest issues and complaints promptly to ensure satisfaction.

Coordination:

Working with other departments, such as housekeeping and food service, to meet guest requests.
Job Types: Full-time, Permanent

Pay: From ?30,000.00 per month

Benefits:

Food provided Health insurance
Work Location: In person

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Job Detail

  • Job Id
    JD4527373
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year