Job Description

Ensure Members are properly greeted upon their arrival

Check up on members bookings and ensure that tables are set before members' arrival Manage the front desk by receiving incoming calls, greeting and attending to members Inform guests about the availability of tables and direct them to the tables Keep records of guests who visit the rooms Assist members with answers to queries, and offer solutions to issues within their capacity Collaborate with other staff and the management to ensure that members complaints are properly attended to in a timely manner Ensure that members make payment for services before they exit the rooms Keep clear records of down payments received and make detailed notes of balance payments Fill up report on members spending every night with details to recognize members behavior on spending and preferences Check Guest Relation's emails and respond to them accordingly; draw the attention of management to certain mails when necessary Ensure all of the brodcast blast and personal chat delivered properly to the guests Communicate with other staff, such as informing details of members' bookings, needs and complaints. Interacting with members
Job Requirements

Minimum Diploma Degree from an academy. With Maximum age of 30 years old Minimum 3 year of experience in the same position Excellent communication skills in English, Telugu & Hindi Good knowledge of Microsoft Outlook, Word, Excel, Power Point Confident, has sense of leadership, detailed, dependable and hard worker Must have experience in hospitality industry
Job Type: Full-time

Pay: ₹12,377.75 - ₹29,180.15 per month

Benefits:

Flexible schedule Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Experience:

Hotel management: 1 year (Required) Guest relations: 1 year (Required) Guest services: 1 year (Required) Front desk: 1 year (Required)
Work Location: In person