is not just a brewery--it's a destination. Nestled in the vibrant heart of Bangalore, we are a one-of-a-kind craft beer and culinary village that brings together exceptional brewing, farm-to-table dining, and a rich atmosphere of community and culture.
From handcrafted lagers to globally inspired dishes, we offer guests a truly immersive experience. Our rustic ambiance, live events, and impeccable service have made us a favorite for those who appreciate quality and authenticity.
We believe that
great guest experiences
are at the heart of everything we do--and that's where
you
come in.
Position: Guest Relationship Manager
We are on the lookout for an energetic, people-first professional who can be the face of
Artisanal Bier Village
. The
Guest Relationship Manager
will be responsible for creating a warm, welcoming, and personalized experience for all our guests, ensuring every visit becomes a cherished memory.
This is more than a front-facing role--it's about creating real connections, solving problems before they occur, and elevating the guest journey from good to unforgettable.
Job Responsibilities
Welcome and interact with guests in a warm, professional, and approachable manner
Act as the key point of contact for all guest needs, feedback, and requests
Ensure smooth guest flow and seating coordination with the host and service teams
Manage and confirm table reservations, walk-ins, and VIP bookings
Resolve guest complaints with empathy and swift problem-solving
Work closely with operations, kitchen, and events teams to ensure service excellence
Maintain daily guest logs and prepare feedback reports for management
Proactively promote the brand's offerings, events, and special experiences
Support social media and digital engagement efforts when required (guest check-ins, promotions, etc.)
Maintain high standards of hospitality, grooming, and brand representation at all times
What We're Looking For
A genuine passion for hospitality and customer delight
2-5 years of experience in a hospitality, F&B, or customer-facing role
Excellent communication and interpersonal skills
Ability to work in a dynamic, high-energy environment
Professional appearance and positive attitude
Proficiency in English (additional languages are a plus)
Immediate joiners preferred
Why Join Artisanal Bier Village?
Be part of one of Bangalore's most exciting hospitality brands
Friendly work culture with opportunities for learning and growth
Competitive salary and performance-based perks
Opportunity to engage with diverse guests and build valuable networks
Work in a vibrant environment that values creativity, authenticity, and teamwork
How to Apply
Interested candidates can:
Call us directly at
9606482205
Email your resume to: hr@spoonability.in
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹50,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Health insurance
Paid time off
Provident Fund
Work Location: In person