The Guest Relations Manager ensures superior guest experiences by offering personalized services, resolving issues, and coordinating across departments.
Key Responsibilities:
Personally welcome and assist VIP guests.
Manage guest feedback and handle complaints.
Coordinate events and guest requests.
Supervise front office team for seamless guest service.
Promote customer loyalty programs.
Requirements:
Degree in Hospitality Management.
Minimum 2 years in a guest-facing supervisory role.
Excellent communication and service-oriented mindset.
Problem-solving and multitasking ability.
Job Type: Full-time
Pay: ?25,000.00 - ?35,000.00 per month
Benefits:
Food provided
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.