Job Description

We are looking for a Guest Relations & Service Executive to join our team to manage guest relations and reservations. The person will be responsible for reservations, guest relations, service standards and presentation of the cuisine and menu to the guests.

Job Duties & Responsibilities:

1. Take reservation enquiries and process bookings
2. Ensure smooth service
3. Establish guest relations
4. Manage bookings and reservations for the restaurant
5. Ensuring a pleasant restaurant experience for the guests
6. Assist with all restaurant related enquiries
7. Attention to detail
8. Manage the database for all customers and preferences
9. Assist with operational work

Qualifications:

1. Minimum 1 year's experience in a direct F&B or associated role.
2. Fluency in English, Bengali & Hindi
3. Strong Communication Skills
4. Knowledge in MS word
5. Understanding of Food and Beverage
6. Ability to drive sales
7. Problem solving
8. Basic cashiering abilities.

Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Food provided Paid time off Provident Fund
Work Location: In person