Job Description

Job Overview

We are looking for a

Guest Relation Executive

to manage front desk operations and enhance the overall guest experience at our fitness studio. The role involves welcoming members, handling inquiries, and driving

sales through cross-selling and upselling

of fitness services and memberships. Both

freshers and experienced candidates

are welcome to apply.

Key Responsibilities

Greet and assist members and walk-in guests in a warm and professional manner Manage front desk operations and ensure smooth daily studio functioning Handle member queries related to memberships, services, schedules, and facilities Promote fitness programs, memberships, and add-on services Perform

cross-selling and upselling

to maximize revenue Coordinate with trainers and internal teams for seamless guest experience Maintain accurate member records and follow-ups Ensure high standards of customer satisfaction and retention
Eligibility Criteria

Graduation mandatory

(any discipline)

Freshers and experienced candidates

can apply Comfortable working in a

sales-oriented environment

Willingness to work in a fitness studio setup
Required Skills

Excellent communication and interpersonal skills Customer-focused attitude Sales and persuasion skills Basic computer knowledge Presentable, confident, and energetic personality
Job Type: Full-time

Pay: ?35,000.00 - ?40,000.00 per month

Application Question(s):

What is your current CTC ? What is your notice period ?
Work Location: In person