Guest Relations Executive

Year    KL, IN, India

Job Description

Job Summary



We are looking for a

Guest Relations Executive

who will be the first point of contact for our patients and visitors. The role involves ensuring a welcoming environment, handling patient queries, and supporting smooth clinic operations.

Key Responsibilities



Welcome patients, families, and visitors with professionalism and warmth. Assist with patient registrations, appointments, and follow-ups. Guide patients through clinic processes and facilities. Handle inquiries in person, via phone, or email, ensuring accurate information is provided. Coordinate with clinical and administrative teams to ensure seamless patient experience. Support promotional activities and patient engagement initiatives organized by Rehabi Health. Maintain reception area and front desk operations in line with service standards.

Qualifications & Skills



Bachelor's degree / Diploma in Hospitality, Healthcare, or related field preferred. Prior experience in customer service, healthcare, or hospitality is an advantage. Strong communication skills in English and Malayalam. Excellent interpersonal skills with a patient-first approach. Basic computer proficiency (MS Office, email, scheduling systems).

What We Offer



Competitive salary package. Training and professional development opportunities. Supportive work environment with growth potential. Opportunity to be part of a pioneering healthcare brand in Kerala.
Job Types: Full-time, Permanent

Pay: From ?12,000.00 per month

Benefits:

Commuter assistance Leave encashment Paid sick time Paid time off
Work Location: In person

Speak with the employer


+91 6238936801

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Job Detail

  • Job Id
    JD4228468
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year