Job Description

We are looking for a highly capable and dynamic Guest Relations Executive to provide excellent customer service to our visitors and clients, ensuring a positive and welcoming experience throughout their interactions with the NBR Group for our premium high rise residential projects.

Key Responsibilities:

Greeting and Welcoming :

Creating a positive first impression by warmly greeting guests upon arrival and offering assistance.

Guest Interaction:

Addressing inquiries, providing information about the company's projects, services, and properties, and resolving any issues or complaints effectively.

Customer Service:

Delivering exceptional customer service by being attentive, helpful, and responsive to guest needs.

Reception Duties:

Managing the reception area, handling phone calls, emails, and correspondence, and ensuring a clean and organized workspace.

Sales Support:

Assisting with sales efforts by providing information about properties, coordinating viewings, and promoting the company's real estate offerings.

Event Coordination:

Assisting with event planning and execution, including logistics, on-site management, and post-event follow-up.

Record Keeping:

Maintaining accurate records of guest interactions, transactions, and feedback.

Communication:

Maintaining clear and effective communication with guests and other team members to ensure a smooth and positive experience.
Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement Life insurance
Work Location: In person