Job Description

Guest Relations & Social Media Executive

Role summary:We're seeking a proactive professional with strong hospitality and communication skills to assist daily operations and elevate our brand online. You'll welcome guests and clients, manage schedules and coordination, and design/post engaging content across social channels. Curiosity and willingness to learn are essential.

Responsibilities

Guest relations:

Greet visitors, manage front?desk queries, coordinate meetings and events, ensure a warm, professional experience, handle guests at events.

Communication:

Draft emails, handle calls and messages, prepare brief reports, maintain clear internal updates.

Assistant duties:

Calendar management, travel and logistics, vendor follow?ups, basic documentation, and task tracking.

Social media design & posting:

Create simple graphics, reels, and posts; write captions; schedule content; monitor comments/DMs.

Brand presence:

Keep profiles updated, collect photos/videos from events, and ensure consistency with brand guidelines.

Learning & growth:

Explore new tools for design, automation, and analytics; implement improvements based on data, should be open and flexible to learn new things and explore new aspects.

Requirements

Education/Experience:

Graduate with 1-3 years in hospitality, admin, or social media; freshers with strong aptitude are welcome.

Skills:

Excellent English/Hindi communication, client handling, basic Canva/Figma skills, Instagram/LinkedIn familiarity, MS/Google Workspace.

Traits:

Detail?oriented, organised, positive attitude, ownership mindset, and eagerness to learn.

Location:

On?site

in

Gurugram/Delhi NCR

.

Benefits

Work environment:

Supportive team with mentorship.

Growth:

Training on design, content, and digital tools; clear performance milestones.

Compensation:

Competitive salary per experience; incentives based on social media and guest satisfaction metrics.

How success is measured

Guest experience:

Prompt, courteous handling of visitors and queries.

Operational support:

Reliable calendar, documentation, and follow?through.

Social metrics:

Consistent posting, content quality, engagement growth, and timely responses.
Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

Gurgaon City, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

3year: 1 year (Preferred)
Language:

English, Hindi (Preferred)
License/Certification:

Graduation Certificate (Preferred)
Location:

Gurgaon City, Haryana (Preferred)
Shift availability:

Day Shift (Preferred)
Willingness to travel:

100% (Preferred)
Work Location: In person