Guest Relation Manager

Year    DL, IN, India

Job Description

1. Handling operations on day to day basis.

2. Key management includes Opening & Closing of shift (in-presence).

3. Cash Management: includes issuing of daily floats, handling cinema imprest, shift banking, shortage control etc.

4. Monitoring and Controlling of,

a) Quality level of Products and Services

b) Customer satisfaction

c) Merchandising and Marketing

d) Operating costs

e) Sanitation, cleanliness and hygiene of the entire area under his/her purview.

f) Ensure optimum performance in specific jobs assigned in the above areas.

5. Conducts daily briefing & Sets up targets/ goals for the shift, makes constant effort to achieve the same.

6. Check for staff grooming/ discipline.

7. Preparing of Weekly roaster for ESPs.

8. To introduce new ways and means to minimize transaction time at box office and at the concessions.

9. Oversees the services of Cinema from box-office to concessions and cleaning, to ensure highest standards and quality services at all times.

10. Conducts operation training to ESPs & Duty Officers (under the guidance of Cinema Head) to enhance job performance and productivity.

11. Coaching and initiate disciplinary action (if necessary) to ensure complete adherence of operation SOPs.

Requirements:

Bachelor of Hotel Management

Only Male candidate can apply

Age criteria - 30-40

Skills required: Assistant restaurant manager, Restaurant manager, Shift manager, Assistant manager

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Health insurance Leave encashment Life insurance Provident Fund
Education:

Bachelor's (Preferred)
Experience:

Assistant manager: 4 years (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4917851
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year